Our mission is simple: we strive to help hospitals create a positive, friendly, non-clinical patient experience. We designed a suite of services specifically for hospitals—the only industry we serve. We understand the impact of patient satisfaction scores, and we balance old-fashioned attention and kindness with modern-day operational expertise and efficiencies.
YOU CAN’T REDO A FIRST IMPRESSION
Hospital valet alleviates the potentially stressful, sometimes painful, task of hospital parking. A valet service staffed with well-trained, warm attendants ensures a great, patient-centered experience:
- Patients and guests receive a warm greeting
- The valets assist with information and ensuring the patient or guests safely reach their destination within the hospital
- Valets offer convenient car parking
- After an appointment, valets make it easy, safe and pleasant for patients and guests to head on their way
FOR PATIENTS AND GUESTS: MORE NECESSITY THAN LUXURY
At many hospitals, parking is often limited, resulting in a confusing or painful long-distance trek for elderly and disabled patients. Valet parking provides a safe, secure and convenient way for patients to get to appointments on time and avoid the pain of walking when ill or incapacitated.
All of our employees undergo training through National Parking Health University, learning the principles of professionalism and hospitality that make our employees different from an ordinary parking or hospitality provider.
OUR SERVICES
We can customize any of the following services into a program tailored for your hospital: